Billing and subscription
Questions about trial access, Stripe checkout, invoices, or canceling your plan.
Support
Contact us
Use this page for account help, billing questions, or product feedback. Keep the message short and include the bike or flow you were using if it helps us reproduce the issue.
Support emailsupport@trailogic.app
Best forBilling, sign-in, bugs, rider feedback
Response targetUsually within 1 to 2 business days
Account and sign-in help
Password reset, Google sign-in issues, or anything blocking access to your garage.
Bug report or product feedback
Share tuning issues, broken flows, or ideas that would make the app more useful between rides.
Include your account email and the route you were on, like /pro-upgrade or /bike-details, if you want the fastest reply.